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T & C
TERMS AND CONDITIONS
All packages are sent via Australia Post. Shipping costs will be calculated at checkout. Careful attention is made to the packaging of orders however Public Holiday cannot take responsibility for packages lost or damaged by Australia Post.
If the item is defective or damaged in the shipping process we will happily discuss a replacement or exchange.
Orders can take up to a week to process and pack before being sent out. If you would like to purchase express postage please get in touch at email@example.com directly after making your purchase.
We ship internationally! If you would like a postage quote before purchase please get in touch firstname.lastname@example.org
We are not responsible for any taxes or duties that may be incurred on international orders.
Public Holiday only accepts returns, exchanges or refunds on a case by case basis, so please choose carefully and get in contact with any questions you have before purchase! If you are unhappy with your purchase please get in touch immediately
Public Holiday is not taking on any wholesale accounts at this point in time.
All products are photographed with accuracy. Each piece is unique which means the piece received may not be exactly the same as in the photo. Colour and finish of the ceramics will vary between pieces which reflects the handmade nature of the brand.
All pieces should be handled with special care. Public Holiday pieces are food safe, microwave, oven and dishwasher safe although we personally recommend hand washing to maintain the longevity of your pieces.