TERMS AND CONDITIONS

SHIPPING
All packages are sent via Australia Post. Shipping costs will be calculated at checkout. Careful attention is made to the packaging of orders however Public Holiday cannot take responsibility for packages lost or damaged by Australia Post.
If the item is defective or damaged in the shipping process we will happily discuss a replacement or exchange.
Orders can take up to a week to process and pack before being sent out. If you would like to purchase express postage please get in touch at hooray@itsapublicholiday.com directly after making your purchase.

INTERNATIONAL SHIPPING
We ship internationally! If you would like a postage quote before purchase please get in touch hooray@itsapublicholiday.com

We are not responsible for any taxes or duties that may be incurred on international orders.

RETURNS/EXCHANGE/REFUNDS
Public Holiday only accepts returns, exchanges or refunds on a case by case basis, so please choose carefully and get in contact with any questions you have before purchase! If you are unhappy with your purchase please get in touch immediately

WHOLESALE
Public Holiday is not taking on any wholesale accounts at this point in time.

PRODUCTS
All products are photographed with accuracy. Each piece is unique which means the piece received may not be exactly the same as in the photo. Colour and finish of the ceramics will vary between pieces which reflects the handmade nature of the brand.